Privacy policy.

DGS Electrics is a NAPIT registered electrical contractor based in Epsom, Surrey. Our registered address is Hookfield, Epsom, KT19 8JQ. You can reach us by phone at 07798 578719 or by email at info@dgselectrics.co.uk.

When you request a quote or contact us through the website, we collect:

• Your name
• Phone number
• Email address
• Postcode and the area you need work carried out
• Details about the electrical work you need

The enquiry form opens your email client and sends this information directly to us by email. We do not store the information on the website itself.

We use your information only to:

• Respond to your enquiry and provide a quotation
• Arrange a site visit if needed
• Carry out the electrical work you have asked us to do
• Keep records for warranty, insurance and tax purposes

We do not use your information for marketing unless you explicitly ask us to.

We process your personal data on the basis of our legitimate interest in responding to your enquiry and fulfilling any contract we enter into with you. You are not required to provide any personal data, but we cannot reply to your enquiry without it.

We keep enquiry emails and customer contact details for 12 months after the work is completed or the enquiry is closed, whichever is later. After that period, records are securely deleted unless we are required to keep them for legal, tax or insurance reasons.

We do not sell or share your personal data with third parties. Your information is handled only by DGS Electrics. It may be stored in our email and accounting systems, which are protected by the providers' own security measures.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data in certain circumstances
• Restrict or object to how we use your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@dgselectrics.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

We take reasonable steps to protect your data, including using strong passwords, keeping software up to date, and only accessing emails on secure devices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

If you have any questions about this privacy policy or how we handle your data, email us at info@dgselectrics.co.uk or call 07798 578719.

Last updated: 30 August 2026